Reference

How We Protect Your Personal Data

At permata4d login, your personal data is handled with clear rules: we collect only what we need to run your account, process payments via DANA, OVO, GoPay and…

Data collected only for account operationsDANA, OVO, GoPay & QRIS payment data protectedYou may request data access or deletion anytimeNo data sold to third partiesPolicy applies across all devices and sessions
Explore the Lobby Read FAQ
permata4d login How We Protect Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to correct an entry in your account profile, or need to request deletion of your personal information, our privacy support team is available…

Live Chat Start a live chat session directly from your account dashboard. Our privacy team responds within five minutes during operating hours, 08:00–23:00 WIB, every day of the week.
Email Support Send your data request or privacy concern to our dedicated email address. We acknowledge all privacy emails within two business hours and resolve most requests within 48 hours of receipt.
Help Centre Ticket Submit a formal privacy ticket through the Help Centre inside your account. Each ticket receives a unique reference number so you can track the status of your data request end to end.
DATA HANDLING PRACTICES

Six Ways We Keep Your Data Safe

Our data practices are built around your account security and your right to know what we hold.

Encrypted Storage

All personal data — including your DANA and OVO payment identifiers — is stored using AES-256 encryption at rest. Encryption keys rotate every 90 days and are never stored alongside the data they protect.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which account features you use most. You can disable non-essential cookies from your browser settings without affecting your ability to deposit or withdraw.

Account Security Alerts

Every time a new device attempts to access your account, we send an immediate notification to your registered email. If the login was not you, a single click locks the session and flags it for our security team to review.

Data Retention Rules

We keep transaction records — including GoPay and QRIS payment references — for 12 months after each transaction for dispute resolution. Account profile data is deleted within 30 days of a confirmed account closure request.

No Third-Party Data Sales

We do not sell, rent or trade your personal data to advertisers or data brokers. Data is shared with payment processors such as DANA and OVO only to the extent needed to complete your transaction.

Your Right to Request Changes

You can request a copy of all data we hold, ask us to correct inaccurate information, or submit a deletion request at any time. We complete verified correction requests within 48 hours and deletion requests within seven business days.

Your Privacy Policy Questions, Answered

Below are the questions we hear most often from account holders about how their personal data is collected, stored, and managed on permata4d login. If your question is not covered here, our support team is available via live chat or email from 08:00 to 23:00 WIB daily.

We collect your name, email address, phone number, and the payment details you submit — such as your DANA wallet ID or OVO number. We also log device identifiers and IP addresses to verify your identity during login and withdrawal requests.

We share your payment data with processors like DANA, OVO, GoPay and QRIS only to complete your transactions. We do not sell or trade your personal information to advertisers, data brokers, or any unrelated third party under any circumstance.

Account profile data is deleted within 30 days of a confirmed account closure. Transaction records, including QRIS and GoPay references, are retained for 12 months after each transaction for dispute resolution, then permanently removed from our systems.

Contact our support team via live chat or the Help Centre ticket system, available 08:00–23:00 WIB daily. Submit your request with your registered email address, and we will prepare a full data export and deliver it within 48 business hours.

Yes. Submit a deletion request through live chat, email, or a Help Centre ticket. We verify your identity first, then complete the deletion within seven business days. Access to this right depends on local law and where local law permits.

We use session cookies for login continuity and analytics cookies to understand account feature usage. You can turn off non-essential cookies in your browser settings at any time without losing access to deposits, withdrawals or account features.

We send an immediate email alert when a new device accesses your account. Click the lock link in that alert to end the session instantly, then contact our live chat team — available until 23:00 WIB — to review the incident and secure your account.

Related Pages

permata4d login Indonesia permata4d login Login FAQ About Us Register